MOSTADON mammoth illustration for CRM & marketing technology

CRM & marketing technology

Make the tech you pay for pay you back.

Clean data, joined up systems and automation that actually earns its keep. A CRM with a mammoth’s memory.

CRM and automation

You’ve bought the tech. Let’s make it pay.

Most businesses use a fraction of what their CRM and automation platforms can do. Data is messy, journeys were built once and forgotten, and nobody can say which marketing actually drives revenue.

I spent 13 years in the email marketing and marketing automation world with CommuniGator and Spotler, and I’ve led CRM implementations, migrations and integrations across Microsoft Dynamics, HubSpot, Workbooks and Spotler.

I’ll help you get the basics right, build automated journeys that convert, and give sales and leadership reporting they actually trust.

What you get

What CRM and automation support covers.

Strategy and hands on build, from a single journey to a full platform rebuild.

Audit and health check

Your setup, data, journeys, lead management and reporting, with clear recommendations.

  • Setup, data and integrations reviewed
  • Journeys and lead management checked
  • A prioritised list of fixes

Implementation and migration

New platforms set up properly, data migrated cleanly and systems integrated with your website and sales tools.

  • Platforms configured properly from day one
  • Clean data migration
  • Integration with your website and sales tools

Lead scoring and routing

Scoring, qualification and routing rules so sales get the right leads at the right time.

  • Scoring based on fit and behaviour
  • Leads routed to the right person, fast
  • Alerts so nothing slips through

Automated journeys

Welcome, nurture, onboarding, renewal and win back journeys built to drive action.

  • Welcome and nurture journeys
  • Onboarding, renewal and win back
  • Triggers based on what people actually do

Segmentation, data and consent

Clean data, smart segments by behaviour and lifecycle stage, and GDPR compliant consent.

  • Deduplicated, enriched data
  • Segments by behaviour and lifecycle
  • Consent captured and recorded properly

Dashboards and attribution

Reporting that shows what marketing sources, influences and closes.

  • Dashboards for marketing, sales and the board
  • Source and influence tracking
  • Reporting you can trust

Interactive

A joined up stack.

Click any part of the stack to see what flows between it and the CRM.

The hub

CRM

The single source of truth. Every contact, company, deal and touchpoint in one place.

Most stacks have the parts. The value is in the joins.

Join mine up

Reporting and dashboards

The numbers that actually matter.

Reporting built inside your CRM that shows what marketing really brings in, from first touch to closed deal. So nobody has to guess in the board meeting.

  • Built in the CRM you already pay for
  • Numbers sales and finance agree with
  • Updated automatically, not in a spreadsheet at midnight

Pipeline by source

Cost per opportunity

Campaign performance

Revenue influenced

Clear, board ready reports

Ways to work together

From a quick fix to ongoing support.

CRM and automation audit

A full look at your setup, data, journeys and reporting, with clear, prioritised recommendations.

Power hour

A focused 60 minute session to troubleshoot a problem, sense check a plan or get unstuck quickly.

Projects

Implementations, migrations, journey builds and integrations, scoped with clear timelines.

Ongoing support

An extension of your team: strategy, build, optimisation and reporting, month after month.

Is this you?

When it’s the right fit

Recognise yourself in a couple of these? Let’s have a chat and I’ll tell you honestly if a CRM project is the right move.

Sounds like me

You’re paying for platforms you don’t fully use.

You can’t see which marketing drives revenue.

Sales and marketing need a cleaner handover.

You’re moving to a new CRM or automation platform.

Your nurture and email journeys were built once and never touched again.

Your data is messy and segmentation is guesswork.

Proof it works

Done it before. Happy to again.

See more results

PE backed SaaS group

Spotler Group

Marketing Director, 2018 to 2026

52% to 70%

lead conversion

90%+

new business from marketing

Marketing programmes, backed by joined up CRM and automation, generated over 90% of new business, and lead conversion rose from 52% to 70%.

Outcomes

8 weeks

From scattered data to one clean database

52% to 70%

Lead conversion improvement

13 years

In email marketing and automation

Marketing technology

Implementing marketing technologies.

Agile marketing technology sits at the heart of every successful campaign, so your stack needs to be fit for purpose. I help clients source, implement and optimise their marketing technology for peak performance, from automation and chatbots to CRM systems and website integration.

  • Salesforce and Pardot
  • HubSpot
  • Microsoft Dynamics
  • Spotler
  • LinkedIn (ads, insights, ABM, Sales Navigator and integrations)
  • Google (Ads, Analytics, Tag Manager, Looker Studio)
  • Pipedrive
  • ActiveCampaign
  • Salesloft
  • Cognism, ZoomInfo and Lead Forensics
  • Workbooks
  • Plenty more

FAQ

Questions I get asked a lot.

Straight answers. Anything else, just ask.

Which platforms do you work with?

Salesforce and Pardot, HubSpot, Microsoft Dynamics, Spotler, Workbooks, Pipedrive, ActiveCampaign and Salesloft, plus LinkedIn and Google tools. If yours isn’t listed, ask. The principles are the same.

Can you help us choose a new CRM?

Yes. I’ll help you define what you need, shortlist and compare platforms, and then implement the one you choose.

Do you do the build, or just advise?

Both. I can audit and advise, or get hands on with the setup, journeys, integrations and reporting.

“I had the pleasure of working alongside Simon for nine years at Spotler UK, and I can say without hesitation that he is one of the most talented marketers I’ve worked with.”

Samuel Ricard

Commercial Director

Spotler

“Simon is one of the most well rounded marketers I’ve had the pleasure of working with. His pragmatic, yet creative ideas proved highly valuable on the many projects we worked on together.”

Ian Tallent

Marketing Manager

Oxford Innovation and Huntswood

Tech that pulls its weight

Paying for tech that’s not pulling its weight?

Tell me what’s in your stack and where it creaks. I’ll tell you honestly what I’d clean up, connect or switch off first.